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Shipping & Delivery




  • EL ILHAAM insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you If you have specified a recipient other than yourself,  for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by ELILHAAM and transfer of responsibility in the same way.


  • Please note that we aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. EL ILHAAM will not be responsible for any delays caused by destination customs clearance processes.


  • You can check the current status of your shipment through the unique airway bill number that has been sent to you after your purchase with El Ilhaam.
  • ELILHAAM will store a record of your transactions for a minimum of one year.