Shipping & Delivery
SHIPPING AND DELIVERY
SHIPPING, INSURANCE AND DELIVERY
- EL ILHAAM insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you If you have specified a recipient other than yourself, for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by ELILHAAM and transfer of responsibility in the same way.
- Please note that we aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. EL ILHAAM will not be responsible for any delays caused by destination customs clearance processes.
TRACKING YOUR ORDER
- You can check the current status of your shipment through the unique airway bill number that has been sent to you after your purchase with El Ilhaam.
- ELILHAAM will store a record of your transactions for a minimum of one year.