My Cart

Close

VIP CLUB-FAQ

FAQ

INVITATION

You have been cordially invited to join the VIP Club. The VIP Club is elite, private and exclusively reserved for the Members only. It takes Members beyond the shopping experience and provides them with exclusive privileges and a whole new experience

BENEFITE FOR BEING A MEMBER:

1) Invitations for special events

2) Discounts directly on the purchases making use of your earned points

3) Express shipping for free on purchases (Silver & Gold Members)

4) Elilhaam Worldwide Toll-free Line service Twenty-four hours a day and Seven days a week

5) Dedicated advisors prepared to service you Twenty-four hours a day and Seven days a week

6) Elite call assistance with dedicated line (Silver & Gold Members)

7) Special view of new Collections/Designs at your exclusive dashboard

8) Pre-order the upcoming collections from the international brands according to your membership level.

9) Customize Designs and Colors from world renowned labels

10) “Buy Back” on selective goods: Receive cash on your purchase from Elilhaam

11) Earn “EL POINTS” which can be used against future purchases  

One of the most exciting aspects of being an Elilhaam VIP Club Member is the ability to earn and spend your Elilhaam points and also other various benefits.

 

EARNING ELILHAAM POINTS:

ELILHAAM VIP CLUB provides easy and direct ways to earn Elilhaam Points- through purchase on our LUXURY web portal www.elilhaam.com

 *You will earn One Elilhaam point on each One US Dollar spent on purchases

The more points you earn the more rewards you can enjoy.

To find your earning points, please click here


HOW DO I SPEND ELILHAAM POINTS?

There are many ways for redeeming your EL POINTS, with the most popular reward being redemption on ELILHAAM Products.

Conversion ratio of ElIlhaam points:

Every 40 Elilhaam points will carry you worth of US $ 1.00

To find your redeemable points for your purchases, please click here

 

RULES REGARDING TO ELILHAAM POINTS:

1)   Only ELILHAAM VIP CLUB Members will get the points

2)   You are entitled redeem points against purchases from www.elilhaam.com only

3)   You cannot earn points through purchases from ELILHAAM POINTS

4)   You cannot earn points from purchases of offers / promotions / gift items

5)   These points are non-transferable

6)   Points will expire in One year from the date of service, and your level can be downgraded if the points do not match the Gold or Silver member criteria

7)   Grades/Categories will be given based on the ELILHAAM Points

ELILHAAM offers three tiers of membership grades/categories -Privileged, Silver and Gold. As an ELILHAAM VIP CLUB Gold or Silver member, you enjoy additional privileges and benefits which are reserved for our most frequent travelers.


GRADES/CATEGORIES (CARDS) IN THE VIP CLUB

1) Privileged Card

2) Silver Card

3) Gold Card

Privileged CARD: EL POINTS from 0 to 3000

BENEFITS (LINK TO THE MAIN BENEFITS)


SILVER CARD
: EL POINTS from 3001 to 15000

BENEFITS:


GOLD CARD
: EL POINTS more than 15000

BENEFITS:

 

(LEGAL NOTE: This program is prepared and executing just to serve our customers better, and it is subjected to modify/change/alter/remove at any time or any stage according to the management decision. Management will have full rights for the same. All the users/members are requested to check the website www.elilhaam.com for any changes)